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Operating Model Design & Reset
Clarify how decisions are made, accountability is held and enterprise capability is organised.
Operating models fail when authority, service boundaries and incentives no longer match the work. CGX EP helps executive teams define decision rights, operating accountabilities, governance and capability boundaries that allow the organisation to execute with greater clarity and less dependence on individual heroics.
Where this applies
- Decision rights and accountabilities are blurred across functions, business units or group structures
- Growth, acquisition or restructuring has exposed incompatible operating models and service boundaries
- Performance depends on a small number of individuals bridging structural gaps through personal effort